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Do I have to pay to receive an e-tax statement?

Updated on 12 April 2022

We have not made any changes to our fee schedule.
E-tax statements for your bank accounts and loans are provided free of charge.
For securities accounts, you will be charged CHF 10 per position (excl. VAT) for the e-tax statement, with a minimum fee of CHF 40 (excl. VAT). If you request your e-tax statement after they are uploaded in mid-February, you will be charged an additional fee of CHF 100 (excl. VAT).

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Phone

Our Customer Service Center is open Monday through Friday, 7:30am to 10pm, with some exceptions* 

*e.g., days on which the markets are closed or have modified trading hours

0848 808 883
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Our Customer Service Center is open Monday through Friday, 7:30am to 10pm, with some exceptions*

*e.g., days on which the markets are closed or have modified trading hours

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E-mail

This service is for general questions only. We won’t be able to answer any specific questions concerning your accounts or stock exchange orders.

E-mail
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This service is for general questions only. We won’t be able to answer any specific questions concerning your accounts or stock exchange orders.

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Secure message

For questions about your accounts and order status

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For questions about your accounts. Note that we do not execute orders based on a secure message.

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