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If you use BCV-net and live in Switzerland, your e-tax statements will be automatically uploaded to the “tax statements” section of BCV-net.
E-tax statements for bank accounts and loans are usually uploaded on 15 January. There is no fee for this service.
E-tax statements for securities accounts are uploaded on 15 February. However, you have to request these documents in advance. You can do this via BCV-net under E-statements > Tax documents. Select the securities account for which you’d like to receive an e-tax statement and click on “Order.”
Once you’ve done this, you’ll automatically receive an e-tax statement for that account each year. You will be charged for this service – the fee is indicated on the request page. Additional fees will apply if you submit your request after the statements are uploaded in mid-February.
If you don’t use BCV-net but would like to receive paper copies of your e-tax statements, please contact your advisor.
Our Customer Service Center is open Monday through Friday, 7:30am to 10pm, with some exceptions*
*e.g., days on which the markets are closed or have modified trading hours
Our Customer Service Center is open Monday through Friday, 7:30am to 10pm, with some exceptions*
*e.g., days on which the markets are closed or have modified trading hours
This service is for general questions only. We won’t be able to answer any specific questions concerning your accounts or stock exchange orders.
This service is for general questions only. We won’t be able to answer any specific questions concerning your accounts or stock exchange orders.
For questions about your accounts and order status
For questions about your accounts. Note that we do not execute orders based on a secure message.